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Presence Help

Instagram, Google Business Profile, Analytics, YouTube, LinkedIn, Threads and your website.

Step by step

How to connect your Instagram account to LUME Hub (professional account)Step-by-step guide to connecting your Instagram professional account to LUME Hub with the official Instagram login, for insights, automations and scheduling.
How to see your Instagram insights in LUME Hub's Cockpit SocialHow to read followers, views, likes, comments and engagement for your posts in Cockpit Social, compare post windows and request an AI review of your Instagram.
How to connect your Google Business Profile to LUME HubStep-by-step guide to linking your Google Business Profile to LUME Hub to see reviews, calls, directions and views, and to reply and post from one place.
How to respond to Google reviews from LUME Hub (with AI suggestions)Reply to your Google Business Profile reviews from LUME Hub: filter unanswered reviews, get an AI-suggested reply, publish it, edit it or delete it.
How to post on your Google Business Profile from LUME HubPublish or schedule updates, offers and events with a photo on your Google Business Profile from LUME Hub, with AI help to write the text.
How to connect Google Analytics 4 and Google Search Console to LUME HubConnect Google Analytics 4 and Google Search Console to LUME Hub to see site visits, searches, clicks and Google ranking in one dashboard.
How to upload a video to YouTube from LUME Hub and track your channelConnect your YouTube channel to LUME Hub, upload videos from your computer with title, description and tags, and track views, watch time and subscribers.
How to schedule LinkedIn posts from LUME Hub (text, image or link)Connect your LinkedIn profile to LUME Hub and publish or schedule posts with text, an image or a link, with a queue of scheduled, failed and published posts.
How to post on Threads from your computer with LUME Hub (and schedule posts)Connect Threads to LUME Hub and publish or schedule text, link or image posts from your desktop, starting from the posts planned in your content calendar.

Troubleshooting

Instagram won't connect to LUME Hub: causes and fixesWhy Instagram can't connect to LUME Hub: personal account, canceled authorization, expired link, a plan without Instagram apps and more, with the fix for each.
Google Business Profile not showing up in LUME Hub: how to fix itWhy your business doesn't appear when you connect Google Business Profile to LUME Hub: wrong account, unverified profile, no access or a missing permission.

Learn the concepts

What is an Instagram professional account, and why does LUME Hub need one?Learn what an Instagram professional account is (Creator or Business), how it differs from a personal account, and why LUME Hub requires one to connect.

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Ask the CommunityOther users and the LUME team answer. Your question helps whoever comes next.Ask a question Contact the teamQuestions about plans, billing or a problem with your account: the LUME team answers.Go to contact Security and privacyHow LUME protects your account, your data and your connected platforms.See security