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Console and white label Help

Clients, team, your brand on the dashboard, LUME Play and brand sales.

Step by step

How to add a client to your agency dashboard in LUME HubStep by step to add a client in the LUME Hub Console: email invitation or a password you set, plus your brand's access link to send them.
How to manage client access and modules in the LUME Hub ConsoleHow to open a client's record in the LUME Hub Console, unlock modules, view their dashboard, send the access link, and block or reactivate them.
How to invite team members and set user permissions in LUME HubHow to give each team member their own login in LUME Hub, choose between Master and Collaborator, pick their modules and check the audit log.
How to white-label your client dashboard: logo, brand colors, theme and namingHow to use the Console's Marca e site screen to set the name, logo, accent color, theme, favicon and the client vocabulary your clients see.
How to use a custom domain or subdomain for your white-label client dashboardHow to put your brand's dashboard and login on a LUME Hub subdomain or your own domain, like portal.yourcompany.com, and the DNS record you need.
How to create an online course in LUME Play under your own brandStep by step to create a course in your brand's Play: cover, lessons with YouTube or Vimeo videos, publishing, plans and approving students.
How to sell courses, products and subscriptions with your Mercado Pago accountHow to connect your brand's Mercado Pago account on the Console's Sales screen, create products and subscriptions, and share the checkout link.

Troubleshooting

My client can't log in to my white-label dashboard: how to fix itThe most common reasons a client can't sign in to your brand's LUME Hub dashboard, from most to least frequent, and how to fix each one.

Learn the concepts

What is white label software and how does a white-label platform work?What white label means, how a white-label platform works for agencies and coaches, and how to run LUME Hub under your own brand.
What is a membership area and how to run one under your own brandWhat a membership area for online courses is, what it needs, and how to set up yours in LUME Play, with its own login and Mercado Pago sales.

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