How to edit your profile, change your photo and update your email in LUME Hub
Updated
Quick answer
In LUME Hub, your profile lives in My profile, in the account menu. On the My details tab you edit your name, company, phone and industry, then click Save. Change photo uploads a new picture. To change your email, open the Email tab, enter the new address, click Update email and confirm through the link you receive.
My profile holds your basic details: who you are, your company, how to reach you and the photo shown in the account menu. It's also where your sign-in email, password and language live.
Step by step
- Click your photo or initial in the top-right corner and choose Meu perfil (My profile). From the account page, the Editar perfil, e-mail e senha (Edit profile, email and password) link goes to the same place.
- On the My details tab, fill in Name, Company / Role and Phone, including the area code.
- Under Industry, open Select your industry and pick the closest match: Law / Law firm, Consulting, Health, Education, Retail or Other services.
- Click Save. "Profile updated ✓" confirms it.
- For your photo, click Change photo, pick an image from your computer or phone and wait for "Photo updated ✓". Keep your face centered with a little space around it, since the photo is shown as a circle.
At the top of the page, the Completeness indicator shows how much of your profile is filled in. A complete profile also clears the "complete your profile" reminder on the account page.
How to change your account email
- In My profile, open the Email tab.
- Under New email, enter the new address.
- Click Update email. You'll see "Check your inbox to confirm."
- Open the confirmation email at the new address and click the link. The change takes effect after you confirm; until then, you keep signing in with the old email.
The new email becomes your sign-in email and the one that receives password links. Your @lawd.me address doesn't change, because it's a separate address on the same account.
Profile photo and Instagram
If Instagram is connected, your Instagram profile picture shows in place of the uploaded photo in My profile. To use a different picture there, change it on Instagram itself. If the upload fails, you'll see "Couldn't upload the photo" with the reason; try again with a common image format such as JPG or PNG.
What else is in My profile
The Password tab changes your password while you're signed in (see how to reset or change your password), and the Language field, just below the tabs, changes the dashboard language (see how to change the language).
Frequently asked questions
I changed my photo, but my Instagram picture still shows. Why?
When Instagram is connected, My profile shows your Instagram profile picture in front of the photo you uploaded. Your uploaded photo is still saved to the account.
I changed my email, but nothing happened. What's missing?
Confirmation. LUME Hub sends a confirmation link to the new email, and the change takes effect once you click it. Check your spam folder too.
Why does my phone number show an error?
The field expects a Brazilian number with area code (DDD). Without the area code, or with one that doesn't exist, you'll see Invalid phone number with the expected format.
What is the industry field for?
Your industry and company name help the AI get the tone right. Choosing Law / Law firm turns on Law mode, so language and guidance follow the rules of legal communication.
Still need help?Ask the Community: other users and the LUME team answer.
Ask a question