How to send a video to a client for approval in LUME Hub
Updated
Quick answer
To send a video for approval in LUME Hub, open Content and then Videos. Invite the client under Aprovadores (approvers), create the video with Novo vídeo (new video) and choose who approves it. Upload the file to Google Drive or paste a link, then click Mandar para aprovação (send for approval). The client is notified and approves in the Hub.
The Videos screen keeps every video with its versions, client approval and what is left before posting. Files live in your Google Drive; LUME Hub handles the rest. This tutorial covers the whole path, from the first file to an approved video.
Before you start
- Connect Google Drive (recommended): on the Videos screen, click Conectar Google Drive. Uploaded videos go to the LUME Hub · Vídeos folder. Without connecting, you can paste Drive links.
- Invite approvers: click Aprovadores (approvers), fill in name and email and click Convidar para aprovar (invite to approve). The client gets an email with access and only sees the videos you send them. Don't use your own account's email.
Step by step
- In the Content app, click Videos and then Novo vídeo (new video).
- Fill in the title, Cliente / marca (client or brand), Quem aprova (who approves), the due date and, optionally, the script or brief. Click Criar vídeo (create video): it opens right away.
- Under Adicionar o vídeo (add the video), pick a tab: Enviar (upload from your computer to Drive), Do Drive (a file already there) or Link (paste a Drive address).
- In Enviar, click Escolher o vídeo (choose video), optionally note what changed and click Enviar para o Drive (upload to Drive). Keep the tab open until it finishes.
- Click Mandar para aprovação (send for approval). The Hub confirms it was sent and the client gets a notification in the Hub.
- If you like, use Copiar link (copy link) or WhatsApp to send the client a direct link.
What does each status mean?
| Status | Meaning |
|---|---|
| Gravado / rascunho | Idea, raw footage or recording not yet edited. |
| Em edição | With the editor. |
| Aguardando aprovação | The client can watch and approve. |
| Ajustes pedidos | The client asked for changes. Upload a new version and resend. |
| Aprovado | Ready to post. |
| Postado | Already live. |
In Quadro (board) view, each status is a column and you can drag cards. Moving a card to waiting for approval without an approver or a file is not allowed.
How to send a new version after changes
Read the client's request under Conversa (conversation): comments can include the exact minute in the video. Under Nova versão (new version), upload the fixed file and click Mandar nova versão para aprovação (send new version for approval). The Versões list keeps every numbered version.
What happens after the client approves?
The video moves to Aprovado. Click Agendar no Instagram (schedule on Instagram) so the Reel goes out on its own, as shown in How to schedule Instagram posts and Reels, or Marcar como postado (mark as posted) if you published elsewhere. The client side is in How to approve a video or request changes.
Frequently asked questions
Is the video stored in LUME Hub?
No. The file goes straight from your browser to your Google Drive, in the LUME Hub · Vídeos folder. The Hub keeps the versions, the approval and the conversation.
Can I use a Drive link without connecting my account?
Yes. Paste the link in the Link tab. In Drive, the file must be shared with anyone with the link, or the client cannot watch it.
Why does the Hub say it can't send yet?
Either no approver is set or the file is missing. Pick someone under Quem aprova (who approves) and add the video before sending it for approval.
Does deleting the video from the Hub delete it from Drive?
No. Deleting from the Hub removes the video, its versions and comments here, but the files stay in your Google Drive.
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