How to start your LUME Hub 7-day free trial
Updated
Quick answer
The LUME Hub free trial unlocks the Complete plan for 7 days with no credit card. It starts automatically when you sign up. If it didn't, open My subscription and click Start my 7-day free trial. Nothing is charged at the end: modules lock until you choose a plan, and your data stays saved.
The LUME Hub free trial gives you 7 days of the Complete plan, the largest of the three, so you can use every app before you choose. It doesn't ask for a credit card and never turns into a paid subscription on its own.
How the LUME Hub free trial works
- Length: 7 days from the moment it starts.
- What it unlocks: LUME Hub Complete, with content, presence, sales, finance and ads.
- Credit card: not required. Nothing is charged automatically at the end.
- After the trial: modules stay locked until you choose a plan, and your data stays saved.
- Who can use it: new accounts. The trial is available once per account and once per email.
In most cases, the trial starts automatically when you create your account (see How to sign up for LUME Hub). If the final screen said Your account is ready instead of Your trial has started, follow the steps below.
Step by step
- Sign in to LUME Hub with your email and password.
- Click your photo or name in the top-right corner to open the account menu.
- Click Minha assinatura (My subscription). This screen still shows Portuguese labels when the app is set to English.
- On the Teste o LUME Hub Completo por 7 dias card (Try LUME Hub Complete for 7 days), click Começar meus 7 dias grátis (Start my 7-day free trial).
- Check the Seu teste começou (Your trial has started) notice, with the date LUME Hub Complete stays unlocked until.
During the trial, the same screen shows Você está experimentando o LUME Hub Completo. (You're trying LUME Hub Complete) and how many days are left.
What happens when the trial ends
A few days before the end, Home and the Gerenciar minha conta (Manage my account) page show a notice that your free trial is ending, with a Ver planos (See plans) button. When it ends, you'll see Seu teste grátis terminou (Your free trial has ended) and the plan's apps show a lock.
To keep going, choose one of the three plans under My subscription. Plans are monthly, billed to a card, and you can cancel anytime. Compare them in LUME Hub plans compared. If a screen stays locked after you subscribe, see Why is an app locked in LUME Hub?
Messages that block the trial
- This account has already used the free trial. To continue, choose a plan.
- This email has already used the free trial on another account. The trial is available once per email.
- The free trial is for new accounts. This account already has access through a plan or the team.
- Too many free trials started this hour. Try again shortly.
Payments, plan changes and cancellation are covered in the Account and billing section.
Frequently asked questions
Will I be charged when the free trial ends?
No. The trial doesn't ask for a card, and nothing is charged automatically. When it ends, modules stay locked until you choose a plan under My subscription.
Do I lose my work after the trial?
No. Your data stays saved after the trial. When you subscribe, everything shows up again in the apps your plan includes.
Can I use the free trial more than once?
No. There's one trial per account and per email address. If the account or email already used it, the screen asks you to choose a plan.
What does the trial include?
Everything in the Complete plan: content, presence, sales, finance, ads, Instagram automations and the results report.
Still need help?Ask the Community: other users and the LUME team answer.
Ask a question