How to sign up for LUME Hub
Updated
Quick answer
To sign up for LUME Hub, go to lumehub.me/cadastro, enter your name, email, a password of at least 8 characters and, optionally, your WhatsApp number. Click Start my 7-day free trial. Your account is created right away with no credit card, and the Complete plan trial starts immediately.
Creating a LUME Hub account takes about a minute and doesn't require a credit card. Once it's done, your 7-day free trial of the Complete plan starts, with every app unlocked.
Where to sign up for LUME Hub
The sign-up page lives at lumehub.me/cadastro. You can also get there from the sign-in screen: below the Sign in button, click Start free for 7 days next to "Don't have an account yet?".
If your dashboard shows another brand's name and logo (an agency, for example), there's no open sign-up at that address. The sign-in screen there says "Your access is created by the team that runs your project": ask whoever manages your account for an invite.
Step by step
- Open lumehub.me/cadastro in your browser.
- Under Create your account, fill in Your name and Email. This is the email you'll use to sign in to LUME Hub.
- Create a password in the Password (at least 8 characters) field. Mix letters, numbers and symbols: weak passwords, or ones that showed up in a data breach, are rejected.
- Optionally, fill in WhatsApp with area code (optional).
- Click Start my 7-day free trial. By continuing, you agree to the Terms of Use and the Privacy Policy (both in Portuguese).
- On the Your trial has started screen, click Open LUME Hub. The dashboard opens with the welcome tour.
What happens after you sign up
The final screen shows the date your trial ends. If for some reason the trial doesn't start right away, the screen says Your account is ready and offers Open My subscription, where you can start the trial or choose a plan. See How to start your LUME Hub free trial.
On your first visit, LUME Hub offers a quick tour and the Start here card on Home. The full path is in How to set up LUME Hub on your first visit.
Common sign-up errors
- An account with this email already exists. Sign in to continue. The email is already in use. Click Sign in with this email.
- Check the WhatsApp number, including the area code. The number is incomplete. Fix it or leave the field empty.
- Too many attempts in a row. Wait a few minutes and try again.
For sign-in and password problems once your account exists, see the Account and billing section.
Frequently asked questions
Do I need a credit card to sign up?
No. The account and the 7-day free trial don't ask for a card. You only add one when you choose a plan under My subscription.
Is the WhatsApp number required?
No. The WhatsApp with area code field is optional. If you fill it in, include the area code: an incomplete number blocks the sign-up.
It says an account with this email already exists. What now?
That email already has an account. Click Sign in with this email and use your password. If you don't remember it, use Forgot password? on the sign-in screen.
Can I sign up on my phone?
Yes. The sign-up page works in your phone's browser, and LUME Hub opens the same way afterward.
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